we care about the health and well-being of your clients

Forward booking works.

Forward booking ensures your patients receive the highest quality care at the right time. The traditional way to schedule appointments for your clients is costly, time-consuming, and only 30% of your clients will respond. According to the 2015 AAHA State of the Union Report, 6 out of 10 pet owners said they would forward book their next appointment before leaving the practice. 

MVMA is a proud Associate Member of Partners for Healthy Pets (PHP) and we are very pleased to announce a collaborative program between PHP, Veterinary Medical Association Executives (VMAE) and our association to implement the concept of forward booking in all veterinary practices in Michigan. The MVMA is partnering with 45 other veterinary medical associations in the US and Canada to make a difference. 

This collaborative program focuses on the importance of forward booking, which simply means scheduling all patients’ next appointments before they leave your practice, regardless of the reason for their current visit. This includes medical progress exams and preventive healthcare exams.

Wondering how to get started? Visit Partners for Healthy Pets for resources that include the keys to implementation, training information and communication tips to use with your staff, and a link to order buttons (at no cost!) for your team to wear.


MVMA, along with VMAE, is providing the opportunity to engage with preeminent veterinary consultant Karen Felsted, CPA, MS, DVM, CVPM, CVA in four live coaching sessions. These FREE conference calls will be held on February 21, or February 28 at 1:00 pm EST to answer questions you and your staff might have about implementing forward booking in your practice. Just click the date(s) that work best for you and register to reserve a connection.

MVMA is very excited to provide this opportunity. Whether you are a practice owner or an associate veterinarian, we hope that you will help to carry the message forward about forward booking in your veterinary practice. The results will be healthier patients and a healthier practice!

Contact us with any questions.

Michigan Veterinary Medical Association

2144 Commons Parkway
Okemos, MI 48864-3986

517.347.4666

517.347.4710

mvma@michvma.org

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