Stopping the Storm of Conflict from Raging in your Office

with Susan Sayles, DVM, Head Veterinarian, Brooklyn Road Veterinary Clinic

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WEDNESDAY, APRIL 23, 2025
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12:00-1:00pm EST

Sponsored by:

About the Event

Wednesday, April 23, 2025
12:00-1:00 pm EST

Susan Sayles, DVM

In veterinary medicine, communication is crucial as it directly impacts the quality of patient care by fostering trust with clients, enabling accurate diagnoses, facilitating effective treatment plans, and ensuring everyone involved in the animal’s care is on the same page, ultimately leading to better overall outcomes for the pet. Join us to practice and improve your skills.

About the Speaker

Dr. Sayles graduated from Michigan State University in 1997. Her first job was walking ponies. She knew in the first grade that veterinary medicine was going to be her career, and took the steps to make her dream come true. Dr. Sayles started here in 1997 and purchased the clinic in 2001. She has the support of her husband Nick and her daughter Katie. Through the years, she has owned a rat, finches, goldfish, ducks, chicken, a rabbit, dogs, and cats. Dottie, the Chihuahua, was rescued with a broken leg that Dr. Sayles repaired prior to adopting her. Her special areas of interest are in ophthalmology, behavior, and surgery.

Event Pricing
Members

$

70

/person

Non-Members

$

90

/person

All webinars will be recorded and available on-demand for registered attendees. Post seminar access is available to non attendees once registered.

A Q&A is offered at the discretion of the speaker and will be facilitated by the speaker and a MVMA staff member.

Our Lunch & Learn Webinars are flexible one hour CE seminars for the busy professional!

Attending each webinar “live” allows a participant to earn 1 CE credit that counts toward 6 of the 12 mandated in-person continuing education hours needed for license renewal.

CE certificates are emailed to the email address you registered with after the webinar. Processing of the CE certificate takes up to 7-10 business days to validate. 

Recorded sessions are available at your leisure once registration is complete. No refunds will be offered once access has been granted.