Practice Management

by Wendy S. Myers, CVJ

Founder, Communication Solutions for Veterinarians

Live Webinar
/
Wednesday, May 08
/
8:30am-4pm
About the Event

Wednesday, May 08
8:30am-4pm

Wendy S. Myers
CVJ

  • Your team is your business. If they can’t effectively communicate, they are frustrated, you are frustrated and your clients walk out the door. Communication training ends that frustration and builds collaboration so you can work and win together.
 
  • Communication skills are vital to your practice. If your hospital team can’t communicate well with each other, daily tasks like scheduling take over and you can’t see as many patients. Be a more efficient, profitable, and collaborative healthcare team.
 
  • Wendy’s communication skills training will have your hospital running so smoothly that you will be able to see more clients, help more pets feel their very best, and you may even find time to have an extra cup of coffee.
About the Speaker

Best known as the “Queen of Scripts,” Wendy S. Myers, CVJ, has taught communication and client service skills for more than two decades. As founder of Communication Solutions for Veterinarians, she shares practical skills through online courses, onsite hospital consulting, and conferences. Wendy was a partner in a specialty and emergency practice for 5 years. She’s authored 6 books and a column for Veterinary Practice News magazine for 10 years. Wendy is a RACE CE provider. She can present keynote and customized seminars. Wendy offers both in-person and virtual training. Teams praise her solutions for today’s challenges.

Event Pricing
DVM Members

$

210

/person

DVM Non-Members

$

260

/person

LVT/Practice Staff-Members

$

180

/person

LVT/Practice Staff Non-Members

$

210

/person

2024 Small Animal Series Schedule

Each Small Animal Series Seminar gives attendees the chance for up to 6 hours of CE credit. Attendance is recorded at the time of the event for both in-person and virtual attendees. CE certificates are sent via email 2-3 weeks proceeding each seminar.

These sessions are not recorded and will not be available for On-Demand at a later date.

  • All cancellations MUST be in writing. Please email mvma@michvma.org.
  • Unless specifically stated differently on registration materials, a $50 cancellation fee will be assessed for any and all cancellations submitted up to seven days from the date of an event.
  • No refunds will be given for cancellations submitted seven or fewer days from an event.
  • Should an event be canceled by MVMA, full refunds will be issued in a timely manner.
  • In lieu of a cancellation, a substitution may be requested up to seven days from the date of an event and only for individuals who have registered for a single event within the series.
  • Individuals who have registered for the entire series at the discounted rate may not substitute after the first event of the series.
  • Change requests for individuals wanting to change from in-person to virtual participation will not be honored seven or fewer days from the date of the event.
  • Please note, if you attend the event virtually those hours will count toward 6 of the 12 total needed live and in-person CE hours. 

Each Small Animal Series Seminar is located at “The Meeting Space” located at 4039 Legacy Pkwy, Lansing, MI 48911. Free parking will be available for all attendees. A virtual option will be made available for those with difficulty traveling.