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  • 07/03/2017 7:21 AM | Kara Henrys (Administrator)

    The Michigan Veterinary Medical Association is always on the lookout for the best interests of our members and we understand that credit card processing is a critical part of your business. With that in mind, we are pleased to announce that we have partnered with Heartland Payment Systems to provide the highest level of service with fair, fully disclosed pricing and to provide a solution to your concerns when it comes to payment processing.

    Here are some of the key points of how Heartland can benefit your practice:

    Comprehensive Breach Warranty - Heartland Secure, our credit card processing security technology, covers your practice with a comprehensive breach warranty. In the unlikely event that you experience a credit card breach while using a Heartland Secure certified device, we will pay for losses, fines and fees that result from a card data breach.

    Interchange Plus Pricing and Rate Guarantee – At Heartland, transparency drives

    everything we do. That’s why we offer Interchange-Plus pricing—giving you full disclosure into how much you’re paying us and how much goes to the card brands. This protects you from arbitrary price increases and ensures that you receive the full benefit of cost reductions, such as the Durbin Amendment savings.

    Local, Personal Consultation – A local, Michigan based Relationship Manager will meet with you personally to learn your practice and present a solution custom tailored to your needs.

    Fast Customer Care – Heartland delivers best-in-class customer service. Our U.S.-based

    service center provides live customer support 24/7/365, with calls answered in less than 10 seconds on average. Heartland doesn’t use a ticket system that requires waiting for a resolution. A customer advocate immediately addresses your inquiries.

    Mobile Payments — With technology continuing to change the face of commerce, you likely need the ability to take your business anywhere. Unlike other mobile payment solutions that hold funds up to 30 days for various reasons, we fund our customers the same as if they are processing transactions in their store—so you’ll be funded faster.

    Gift and Loyalty Programs – With our fully customizable gift card and rewards/loyalty

    programs, you can increase the amount of customers you’re bringing in, while reducing the amount of payment fees going out.

    InfoCentral – Heartland’s secure online reporting tool makes it easy to manage day-to-day activities such as batches, funding, pulling reports and managing disputes.

    For more information on how Heartland can help your practice, or to set an appointment with one of Heartland’s Michigan based Relationship Managers, please contact Patrick Murphy at (603) 387-3493 or Now is the time to see how Heartland can help you. We value your support of the MVMA and are happy to assist you!

  • 06/26/2017 6:22 AM | Kara Henrys (Administrator)

    Saturday, October 14, 2017 • Veterinary Medical Center • College of Veterinary Medicine • Michigan State University

    Online Registration Coming Soon!
    View Lab Brochure
    Print Registration Form

    Learn More Here!

  • 06/19/2017 6:48 AM | Kara Henrys (Administrator)

    Traditionally, the accounting methods of individual veterinary practices are as diverse as the owners themselves. Times are changing … and for the better. Through a partnership, led by the American Veterinary Medical Association (AVMA), American Animal Hospital Association (AAHA), Veterinary Management Groups (VMG), VetPartners, and the Veterinary Hospital Manager’s Association (VHMA), individual veterinarians now have access to a free, powerful finance tool. Working with VMG, AAHA’s previously ‘member’s only’ Chart of Accounts, was revised and expanded. The AAHA/VMG Chart of Accounts is now available and free to all veterinarians.

    “We are thrilled to provide the AAHA/VMG Chart of Accounts for free as a benefit to the veterinary profession,” said AAHA Chief Executive Officer, Michael Cavanaugh, DVM, DABVP (C/F) Emeritus. “By using an apple-to-apples comparison of productivity, costs, and profitability, veterinarians can better assess the financial health of individual hospitals and the industry as a whole.”

    The human dental and medical professions have long recognized that a lack of standardization in their practitioners’ charts of accounts, diagnostic codes and procedures served as an impediment to success, individual and professional.

    “Standardization of the veterinary chart of accounts is crucial in gathering data essential to strengthening practice profitability, individual financial wellbeing and enhancing the veterinary workforce as a whole,” said Link Welborn, DVM, DABVP, CCRT, the former chair of the AVMA’s Veterinary Economic Strategy Committee (VESC), past president of AAHA and president of VMG .

    The AVMA tasked its VESC with bringing the profession together to facilitate collaboration necessary to improve business knowledge, acumen and financial success. As a result, the AVMA- VESC initiated the profession-wide Economic Advisory Research Council (EARC). Through the development of partnerships and collaboration, the EARC is working toward organizing and efficiently using the veterinary profession’s scarce resources. As their first task, the EARC initiated a standardized chart of accounts, which would be free to all veterinarians.

    “As a trusted partner, the AVMA is committed to working in partnership with colleagues to develop programs that will help every veterinarian meet their professional and personal goals, whether they are just graduating from veterinary school or looking toward retirement,” said AVMA President Dr. Tom Meyer.

    As a high-value financial-management resource, AAHA/VMG Chart of Accounts is the cornerstone of the broader economic initiative. It is the first of many new resources to come from this collaboration.

    The AVMA, VetPartners, and the VHMA have endorsed AAHA/VMG Chart of Accounts as the industry standard for classifying revenue, expense, and balance sheet accounts in the small-animal veterinary practice. They will allow practitioners to better organize their practice’s finances in line with generally accepted accounting principles. Additionally, AAHA recommends all accounting firms working with veterinary practices adopt the standardized codes.

    For more information, contact Sharon Granskog, AVMA, at (847) 285-6619 or Or contact Kate Wessels, AAHA, at (720) 616-1783 or

  • 06/12/2017 6:48 AM | Kara Henrys (Administrator)

    Crystal Mountain in Thompsonville, Michigan July 23-25, 2017

    Would you like to attend a fun CE event that’s worth driving across the state or flying in from far away? Then join us at Grand Hotel for great speakers and awesome social events! We’ve added more CE than ever before so you won’t want to miss it!

    Register Online Now!
    Print a Registration Form
    View the Conference Brochure
    Make Your Hotel Reservation Now

  • 06/05/2017 7:57 AM | Kara Henrys (Administrator)

    The Diagnostic Center for Population and Animal Health (DCPAH), part of the Michigan State University College of Veterinary Medicine, will now be the Michigan State University Veterinary Diagnostic Laboratory (MSU VDL).  This name change, effective June 1, 2017, will better communicate the function and mission of the unit. The decision to pursue the change was made with the input of laboratory clients, stakeholders, and employees.

     “At our heart, we are a veterinary diagnostic laboratory. We are happy to announce this name change, which we feel will better resonate with current and prospective clients, as well as our government and animal health community stakeholders,” says Rachel Reams, director. “We will continue providing our clients with the quality diagnostics they rely on to make critical decisions about the treatment of animals entrusted to their care. At the same time, we remain committed to build and expand our partnerships in the area of One Health.”

    In March 2017, the VDL was promoted to a Level 1 laboratory in the National Animal Health Laboratory Network (NAHLN). NAHLN is a nationally coordinated network of federal, state, and university-associated laboratories that provide animal health diagnostic testing to detect biological threats to the nation’s food animals, thus protecting animal health, public health, and the nation’s food supply.

    The MSU VDL, a service unit in the College of Veterinary Medicine, is a premier, full-service, fully accredited veterinary diagnostic laboratory for all species. On average, the lab performs one million tests per year on approximately 180,000 cases for more than 300,000 animals. The MSU VDL is a member of key federal networks charged with protecting human and animal health, and their core diagnostics, innovative solutions, and expert service have earned them clients in all 50 states, U.S. territories, and more than 20 foreign countries. The lab serves approximately 7,000 clients per year. 

    Visit their website here:

  • 05/22/2017 7:53 AM | Kara Henrys (Administrator)

    October 25-26, 2017

    Fall Symposium: Focus on Poor Performance

    Come and join us at the historic Park Place Hotel in downtown Traverse City, Michigan for a two-day symposium in conjunction with the PBAP Annual Meeting! Reservations include the cost of registration and overnight hotel accomodation, and will be limited on a first come, first serve basis. 

    Contact Bridjet Mausolf at 517/256-1298 for availability. View the event flyer here.

    Generously Sponsored by

  • 05/08/2017 6:44 AM | Kara Henrys (Administrator)

    If you have drama, conflicts and communication challenges in your practice or business, the Professional Competencies Certification can help!rofessional Competencies Certification

    Presented by the MVMA and MSU College of Veterinary Medicine

    Register Online Now!
    View the Certification Brochure
    May and December 2017 Session Agendas
    Year-Long Agenda and Resources

    One of the most important things in any business is having positive and efficient communications between team members and clients. With that in mind, MVMA and MSU CVM have developed a year-long certification that can help team members collaborate, not just cooperate, and improve your team’s communication. We will also help you develop your leadership skills and improve your personal wellness.

    The Professional Competencies Certification includes 2 full-day in-person trainings, 2 online video trainings (complete with discussion questions so that you can facilitate team interaction in your office or practice) and monthly links to leadership and wellness videos, content and tips to further develop skills and build on lessons learned during in-person trainings. In person session topics will include:

    • Behavioral Differences: Understanding Yourself and Others
    • Generational Differences: Working Better Together
    • Diversity Training
    • Finding Your Passion and Mission
    • Compassion Fatigue
    • Brain Training and Neuroscience: How to be Happier and Make Better Decisions
    • Using Body Language to Influence and Build Rapport
    • How to Lead and Influence Others
    • Media Training
    • Work/Life Integration and Personal Wellness
    • Finding Happiness in Your Personal and Professional Life

    Join us to make improvements in your professional and personal life! For more information, visit the Professional Competencies Certification webpage. 12.5 hours of CE and a Professional Competencies Certificate will be provided upon completion of the program.

  • 04/24/2017 7:02 AM | Kara Henrys (Administrator)

    Testimonials are needed by May 15 on your experience with forward booking. We want to spread the word about real-life experiences in which practices like yours have benefited from implementing this practice. Visit MVMA’s website to learn more: 

  • 04/17/2017 7:49 AM | Kara Henrys (Administrator)

    The Michigan Animal Health Foundation (MAHF) has a new Companion Animal Fund which will begin accepting applications for funding April 1, 2017.

    The Companion Animal Fund is a service to MVMA members that subsidizes non-elective treatment to a select group of pet owners. In order to qualify for funding, pet owners must:

    • Be otherwise unable to pay for treatment
    • Be a current client of a veterinary hospital with an animal being treated by a member of the Michigan Veterinary Medical Association
    • Be under the federal poverty level, on Medicaid or on WIC (Women Infants & Children)

    MVMA veterinary hospitals are eligible to receive up to $500 per client and a total of up to $500 per clinic/hospital. Funds will be distributed on a first-come, first-serve basis until the year’s supply has run out and will begin again at the start of the next year. We hope to expand both funding and eligibility in the future and increase the total funds allotted per clinic/hospital.

    As this is an MVMA member service, funding applications must be completed and submitted by veterinary staff and signed by an MVMA member. Applications will not be accepted from pet owners. Click here for a fund application and other information needed to apply. Note that you will need to log into the MVMA website to access this information. If you need assistance logging in, please email us at

    Would you or your clients like to donate to the MAHF?

    Help us help you fund more care for animals in need! Currently we are seeking donations to help increase our fund. Donations are tax-deductible and can be made through PayPal:

    If you prefer to send a check, please make it payable to Michigan Animal Health Foundation and send to 2144 Commons Parkway, Okemos, MI 48864.

    Are you an customer?

    Your support for the Michigan Animal Health Foundation (MAHF) goes 10x as far today when you purchase items through Amazon Smile! They are celebrating their #1 ranking in customer satisfaction by the ACSI by donating 5% (10 times the usual donation rate) today only, March 16. Support the MAHF - get started at

  • 04/03/2017 7:52 AM | Kara Henrys (Administrator)

    September 13, 2017: Dr. Nick Nelson, Practice Management

    October 4, 2017: Dr. Robert Kennis, Dermatology

    November 1, 2017: Dr. David Wilkie, Ophthalmology

    December 6, 2017: Dr. Angela Lennox, Exotics

    March 7, 2018: Dr. Steve Thompson, Geriatrics

    April 4, 2018: Dr. Tammy Grubb, Anesthesia & Pain Management

    Learn More Here:

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Michigan Veterinary Medical Association

2144 Commons Parkway
Okemos, MI 48864-3986



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